Customer Analytics Startup Glassbox Raises $40 Million

Customer analytics startup Glassbox Digital UK Ltd. has raised $40 million in a series C funding round, the company announced Monday. Bringing Glassbox’s total funding raised to date to $70 million, the current round was led by Brighton Park Capital Management LP.

While the funding round began before the coronavirus (Covid-19) pandemic’s outbreak, it was only completed last month and the company is continuing to hire additional people, Glassbox CEO Yaron Morgenstern said in a Tuesday interview with Calcalist.

Glassbox currently employs a team of more than 100 people in Israel and has dozens of openings it is looking to fill despite the current situation, Morgenstern said. The company does not have plans to lay off or reduce the salaries of any of its employees, he said.

Founded in 2010 by Israeli entrepreneurs Yoav Schreiber, Yaron Gueta, and Hanan Blumstein, Glassbox develops a service that collects data and provides companies with analytics and insights pertaining to customer behavior across digital platforms and mobile applications. Glassbox’s system is designed to optimize web and mobile customer experiences, identify information technology (IT) performance issues, and direct real-time customer support.