Global call center giant Webhelp establishes operations in Israel, hiring 500 employees
Webhelp, which employs more than 95,000 employees in over 50 countries, serves over 1,300 clients. The French company’s Israel office will be led by Einat Benjamini, who established Golan Telecom’s operations in the country
Sophie Shulman | 10:38, 24.01.22
European call center powerhouse Webhelp is establishing an office in Israel and plans to recruit 500 local employees in the coming year, Calcalist has learned. The Israeli office will be headed by Einat Benjamini, who founded and managed the operations of Golan Telecom. The company has already rented office space in the Alon Towers in Tel Aviv, but is looking for an additional larger space to house its planned support center. Webhelp, a private French company, was founded in 2000. The company has been the largest BPO (business process outsourcing) provider in Europe for the past two years. BPO outsources business processes such as: call centers, customer services, social media, technical support, human resources management (issue salaries and hiring temporary or permanent employees), technological services such as telephony, videocalls, voice-chatbots, AI and other customer experience solutions.