Popai Health raises $11 million to turn patient phone calls into actionable data
Voice AI startup backed by Team8 and NEA aims to unlock healthcare’s largest engagement blind spot - the 15 million patient phone calls that go unanalyzed every day.
Popai Health, an Israeli-founded startup developing Voice AI for healthcare, has raised $11 million in funding led by Team8 and New Enterprise Associates (NEA), alongside additional strategic investors. The financing will accelerate Popai’s go-to-market expansion as it seeks to transform one of healthcare’s least digitized assets, patient phone conversations, into structured, actionable data.
Full list of Israeli high-tech funding rounds in 2025
The company’s platform addresses a major gap in care coordination: the roughly 65% of patient interactions that take place over the phone, largely unrecorded and unanalyzed. Popai’s AI listens to these calls, identifies clinical, operational, and social cues, and automatically generates compliant documentation aligned with health system standards. The company says this process improves performance by over 20% while maintaining full HIPAA compliance.
Popai’s software is already deployed at providers including Essen Healthcare and Clover Health. The company says its Voice AI doesn’t just document calls, it turns them into automated actions, surfacing early signs of risk and improving adherence and follow-up care. On a population level, it identifies emerging trends across thousands of calls, helping organizations shift from reactive to proactive care.
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“One of the most sophisticated patient insight tools in healthcare has always been a conversation with a patient,” said Eyal Gurion, Popai’s co-founder and CEO. “We’re finally giving healthcare organizations the ability to capture and act on those conversations at scale. We’re not building another data platform but an action platform.”
Founded in 2024 by Gurion, Chief Product Officer Michael Latar, and Chief Technology Officer Elad Levy, Popai operates in the rapidly growing field of healthcare AI, where automation, compliance, and security remain key differentiators. The company plans to use the new funding to expand across health systems, medical groups, and accountable care organizations (ACOs) as adoption of Voice AI accelerates across the industry.
