CTech's Book Review: How to create a motivated and engaged workforce

Inbar Hengel is the Head of Operations at Profero, a boutique cybersecurity services company. She has joined CTech to share her review of “Delivering Happiness “ by Tony Hsieh.

Title: “Delivering Happiness “
Author: Tony Hsieh
Format: Book
Where: Home

Inbar Hengel, Head of Operations at Profero

Summary:

The book “Delivering Happiness" was written by Tony Hsieh, an American internet entrepreneur and venture capitalist. Throughout the book, Hsieh shares his personal and entrepreneurial experiences, including how he went from being an entrepreneur at LinkExchange to leading Zappos as CEO. Throughout this journey, he guides leaders on how to create an environment where employees feel valued, respected, and motivated leading to greater success for the business and its people. The author presents powerful morals about the importance of creating a culture that values happiness, passion, and purpose in order to achieve success. Hsieh believes that by applying the strategies that he experienced in his journey, leaders and entrepreneurs can ensure their business is profitable and at the same time provide meaningful work and a sense of purpose to their employees.

Important Themes:

The book's central message is that profits, passion, and purpose can coexist in a successful business venture and Hsieh focuses on and discusses how to create a motivated and engaged workforce. Moreover, the book presents important themes which companies and teams meet daily.

Company culture: The main idea is that a company's culture helps with its success. Hsieh insists that employers should encourage creativity, productivity, and collaboration through respect, open communication, and trustworthiness. In addition, he claims that businesses can achieve excellent success when they tap into the motivation of their employees and create a culture that respects and focuses on the individuals.

Employees’ productivity and satisfaction: Hsieh argues that when employees are engaged in meaningful work with a shared mission, they are more likely to produce better results and be more committed to the business’s success. He also believes that the key to achieving this balance of success is to encourage an environment where employees feel valued, appreciated, and motivated. I believe that employees are the engine that initiates a workplace’s success. Employees bring their knowledge, skills, experience, and creativity to work each day, and it is up to employers to ensure they have the proper resources and atmosphere needed for them to thrive.

What I’ve Learned:

I remember when I read the book, I felt inspired to pursue my own dreams and make them a reality. I learned about the power of a company's culture, and that a business can change every minute. Whatever you think will happen on one day can be different on another, reality can change from one day to another. The most important thing is that you should keep believing in yourself. Hsieh declined a huge offer of purchasing his business because he believed he could get better. A few years later he sold his company for much more.

Furthermore, the book helped me since in my role as an operations lead, I build teams and help with business growth and with the company culture. Hsieh’s story addresses my faith and the way I perform my roles. I believe that when businesses focus on creating a motivated, engaged workforce, the rewards will be greater. Through increased awareness of this balance between profits, passion, and purpose, businesses can create better lives for employees while also ensuring their own success. It is possible to have a successful business venture that benefits everyone and makes the world a better place.

Who Should Read This Book:

The book fits different kinds of levels. First and foremost, this is a must for entrepreneurs looking for inspiration and guidance when embarking on their own journey toward success.

The book also fits leadership levels. Team leaders should know that it is essential to create sustainable success with passion and purpose. The author provides practical advice for leaders on how to create an environment where employees feel connected and motivated, offering strategies for creating meaningful work experiences, setting up effective rewards systems and identifying the kind of culture that will bring out the best in employees.

Also, it is relevant for HR departments as they are the expert for any related issue connected to the employee experience and a company's culture. In addition, they are also responsible for managing and executing the policies accordingly.

Finally, those who desire to set themselves goals: the author's stories and advice are both inspiring and practical. They provide the readers with invaluable insights. This book is sure to provide readers with the courage, motivation, and guidance they need in order to reach their own goals.