Successful Use of Algorithms and AI for Online Dispute Resolution
At eConciliador, we are able to successfully address the lack of nuance or potential inequality through more sophisticated algorithms that include a broader and larger set of parameters, such as degrees of culpability. In this way the application of settlement policies actually becomes more equitable than they are today. They avoid windfalls to some plaintiffs and ensure that those who were more harmed receive greater damages. Then by continuously monitoring large volumes of negotiations and settlements, these algorithms through machine learning can be improved to become more efficient and result in higher numbers of settlements. A win-win for both parties.