During Covid-19, Diagnostic Robotics pivoted to aid Israel’s pandemic response
When every other company was sent home or risked getting shut down entirely, Diagnostic Robotics formed a digital health partnership with Israel’s Ministry of Health
I would say 8 - but most of it was positive disruption. At the beginning of the pandemic back in March, the company changed its focus and developed a new product together with the Israeli Ministry of Health to fight the spread of Covid-19 across the country. Overnight, all the employees in the company stopped their day-to-day assignments and joined the effort to create a solution that includes remote patient progress monitoring, automated patient queries, and alerts about high-risk patients, which allows the Ministry of Health to get daily updates about the spread and progress of the virus. Over time, we have moved back to developing our main products, advanced technologies in the field of artificial intelligence that are designed to make healthcare more efficient, effective, and affordable.
What interesting technological tools do you use in employee management/recruitment?We implemented a new recruiting system (Greenhouse) just before the pandemic started to manage and track recruitment processes in a more efficient way. This had a major impact on our ability to manage processes from a distance, ensuring all the hiring managers are aligned on the current status with candidates and making sure we do not miss any application. We have also invested in creating an online onboarding process, making sure all new employees get the onboarding they need to succeed in their new role and a positive experience when joining us. To manage internal communication we have also implemented Slack as our internal communication tool, and dropped Whatsapp, allowing us to communicate and stay connected during work hours while making sure our employees maintain a healthy work-life balance. What positive and/or negative impact did the outbreak have on the human capital of the company? The major positive impact of the outbreak was the understanding that we have a very strong culture and a high level of commitment; we’ve really seen that all our employees are committed to the success of the company. Back at the beginning of March, when we started the project with the Ministry of Health which required developing a new product on a very tight schedule, our employees’ commitment really shined - they all worked day and night to make this ambitious goal become a reality. What are the two major challenges you are coping with these days?
The main challenge is connectivity. For the past few months, we have worked in two groups, where each group works two days a week from the office and the rest of the days from home. The two groups haven't met for months, and while meetings and processes have continued, the connectivity between employees from different groups has been impacted, and unfortunately, I don't think we will be able to join the two groups for at least a few more months.career page on our website. The hiring process involves interviews with different stakeholders, all done online, and at the last stage, we invite the candidates to meet the team and see the offices. Which changes forced upon you by the circumstances will stay in place after Covid-19 is over, and which are you most eager to revert back to normal? When Covid-19 is over, our teams will continue to work from home in some capacity as we see it allows for much-needed flexibility for everyone. Many of the communication routines we’ve implemented will remain and probably some of the welfare activities, for example, the company-wide yoga class we have every Thursday. From a personal perspective, I am looking forward to the day we will be able to revert back to how it was before the pandemic, I even miss the little things such as the happy hour with everyone at the office at the same time, casually making “small talk” and having fun.